Frequently Asked Questions

Keep seeds in a cool, dark, and dry environment. Short-term, in the airtight bag/ tube/ tuppaware, in the back of a cupboard or draw is fine. Long term, ideal conditions are around 6–8 °C (e.g., a fridge in an airtight container with a silica pack). Avoid temperature swings and moisture, which can shorten viability.

It depends on what you’re after — effect, grow setup, and experience level all play a role.

• For classic, high-yield grows → Photoperiod seeds are the traditional choice. They take longer to finish but reward patience with larger, more vigorous plants and bigger harvests.
• For speed and flexibility → Autoflower seeds don’t rely on light cycle changes and finish faster. Compact and straightforward — a good fit if you’re working with limited space or a shorter outdoor season.
• For effect → Indicas and indica-dominant hybrids lean toward deep physical relaxation. Sativas and sativa-dominant hybrids tend toward energy, creativity, and cerebral clarity. Balanced hybrids sit in between.
• For photoperiod quality with a faster finish → Fast Version seeds are worth knowing about. Same genetics as our photoperiod range, finishing 2–3 weeks earlier.

👉 Not sure where you fit? Take the two-minute strain finder — answer six questions and get three honest picks based on your goals and setup.

Or for a deeper read: Full Strain Selection Guide →

We put together a Beginner’s Guide covering everything you need before your first seed goes in the ground — germination method, water quality, seedling care, and seed storage. It’s written for Australian conditions and organised in the order you’ll actually need it. Read the Beginner’s Guide →

Delivery times depend on your location and which shipping option you choose at checkout.

For tracked standard orders, Australia Post guidelines are 3–7 business days after dispatch. Free untracked letter post runs on a similar timeframe but without visibility on progress once it leaves us. Remote and regional areas may take a little longer.

If your tracked order hasn’t arrived within 7 business days, check your tracking link first. If you chose untracked and nothing has arrived within 15 business days of your dispatch confirmation, contact us and we’ll follow up.

For tracked orders, if your package doesn’t arrive and Australia Post confirms it’s lost rather than delayed, we’ll resend at no extra cost. As long as the address you provided is correct, you’re covered.

For untracked letter post, we can’t confirm loss through Australia Post but we’ll resend if nothing has arrived within 15 business days of your dispatch confirmation. That’s the trade-off with the free option — less visibility, but we’ll still make it right if the wait runs unreasonably long.

Either way, if something goes wrong with your order contact us and we’ll sort it out.

All orders are sent in plain envelopes with no branding or identifying marks. There’s nothing on the outside to suggest what’s inside. We use biodegradeable and bags and bubble wrap to protect the package, and using this method we have close to 100% success in shipping seeds that are healthy and undamaged.

We use the paper towel method to keep our checks consistent and fair. Seeds are placed on damp tissues (not soaked), kept in a dark covered container at a steady ~22 °C, and monitored daily for up to 5 days. We always use pure water (rain or filtered) and clean tweezers, never bare hands. [Read more → How We Test]

Only the paper towel method at 22-25 °C with pure water is part of our testing process. Other approaches — including direct to soil, peat pellets, rockwool, hydroponics, or outdoor sowing — add too many variables and are not covered.

Tweezers protect seeds from skin oils, dirt, and pressure that can damage seed coats. This keeps handling consistent and prevents contamination during our tests.

We recommend rainwater or filtered water only. Tap water often contains chlorine or other additives that can interfere with seed viability.

Yes. All card payments are processed through trusted third-party gateways. We don’t store or have access to your card details. Bank transfers and crypto payments are also handled securely outside our site.

No. As long as you just use your order number when making payment.

Keep seeds in a cool, dark, and dry place. Avoid direct sunlight, temperature swings, and excess moisture. Many collectors use airtight containers with a silica pack for added protection. Stored properly, seeds can remain viable for years. Learn more here.

We have a lot of learning resources here in our blog. 

We also suggest you join a forum like: 420Forum where you can connect with many highly experienced, helpful and passionate collectors. 

We offer a delivery guarantee. As long as the address you provided is correct, we’ll resend your order at no extra cost if the first package does not arrive.

The fastest way is via our contact form or by replying to any email we have sent you. Include your order number and as much detail as possible so we can help quickly.

We usually respond within 24-48 hours, sometimes longer on weekends.