Frequently Asked Questions

Keep seeds in a cool, dark, and dry environment. Short-term, in the airtight bag/ tube/ tuppaware, in the back of a cupboard or draw is fine. Long term, ideal conditions are around 6–8 °C (e.g., a fridge in an airtight container with a silica pack). Avoid temperature swings and moisture, which can shorten viability.

It depends on what kind of experience you’re looking for:

• For collectors who like big, classic plants → Photoperiod seeds are the traditional choice. They take longer to finish but can produce larger, more vigorous plants.

• For those who prefer speed and simplicity → Autoflower seeds are quicker to mature and don’t rely on light cycle changes. They’re smaller, more compact, and finish faster.

• For personal preference → Indicas are usually linked with relaxing, body-heavy effects, while Sativas are often associated with uplifting, energising effects. Hybrids sit somewhere in between.

👉 If you’re new, many collectors start with autoflowers for their simplicity, then explore photoperiod strains once they’re more comfortable.

Have a read of this strain guide which should help you out–> 

Delivery times depend on your location.

Australia Post guidelines are that 3–7 business days after dispatch

Remote or regional areas may take a little longer, and delivery times can be extended during peak periods or public holidays.

Once your order has been dispatched, you’ll receive a tracking number by email so you can follow its progress with Australia Post.

Yes. As long as the address you provide is correct, and we have confirmed the package is lost (and not just delayed) we offer a delivery guarantee. If your package does not arrive for any reason, we’ll resend your order at no extra cost.

All orders are sent in plain envelopes with no branding or identifying marks. There’s nothing on the outside to suggest what’s inside. We use biodegradeable and bags and bubble wrap to protect the package, and using this method we have close to 100% success in shipping seeds that are healthy and undamaged.

We use the paper towel method to keep our checks consistent and fair. Seeds are placed on damp tissues (not soaked), kept in a dark covered container at a steady ~22 °C, and monitored daily for up to 5 days. We always use pure water (rain or filtered) and clean tweezers, never bare hands. [Read more → How We Test]

Only the paper towel method at 22-25 °C with pure water is part of our testing process. Other approaches — including direct to soil, peat pellets, rockwool, hydroponics, or outdoor sowing — add too many variables and are not covered.

Tweezers protect seeds from skin oils, dirt, and pressure that can damage seed coats. This keeps handling consistent and prevents contamination during our tests.

We recommend rainwater or filtered water only. Tap water often contains chlorine or other additives that can interfere with seed viability.

Yes. All card payments are processed through trusted third-party gateways. We don’t store or have access to your card details. Bank transfers and crypto payments are also handled securely outside our site.

No. As long as you just use your order number when making payment.

Keep seeds in a cool, dark, and dry place. Avoid direct sunlight, temperature swings, and excess moisture. Many collectors use airtight containers with a silica pack for added protection. Stored properly, seeds can remain viable for years. Learn more here.

We have a lot of learning resources here in our blog. 

We also suggest you join a forum like: 420Forum where you can connect with many highly experienced, helpful and passionate collectors. 

We offer a delivery guarantee. As long as the address you provided is correct, we’ll resend your order at no extra cost if the first package does not arrive.

The fastest way is via our contact form or by replying to any email we have sent you. Include your order number and as much detail as possible so we can help quickly.

We usually respond within 24-48 hours, sometimes longer on weekends.